Download your data
Download your data, in the tools row at the foot of the app, is one screen with every file your club can take. They are spreadsheets.
They open in Excel, in Numbers on a Mac and in Google Sheets. Each one has a Read me tab on the front, saying what is on every other tab and how many rows are in it.
Each file has its own button, so a treasurer can take the subs without taking anything else. You are shown what a file holds before it downloads.
- Members. Every member, one a row: how they joined, what they are tagged, when they last played, and their contact details if your role sees them. Your households are on a second tab.
- Results. Every season the club has ever played, one match a row, with the final table of every box. This season's boxes each have a tab of their own, and so does every ladder and every event.
- Subscriptions and payments. Every membership since your first year, every payment and every entry on every member's tab. No contact details in it.
- Court bookings. Every booking, cancelled ones included and marked. A tab a year, newest first.
- Coaching. Every lesson taught, what it cost and who was paid, with a tab per coach for settling up.
- The club's figures. What is on the Stats screen, a tab a section. Counts and nothing else.
You only see the files your role can take. The whole register with phone numbers on it is not something everyone with a login can download.
Going the other way, bringing your list in takes a CSV.
Everything, in one file
The owner gets one more: Everything, which is every tab from every file above in one workbook. Take one before anything you might regret.
Under it there is a link to the technical copy. That is the same data as JSON, for a developer or another system to read. It does not open in Excel and most clubs never need it.
What one member's file is for
If somebody asks what the club holds about them, open their record on the member list and press Download what we hold. It is one file with their record, every match with their name on it, every subscription, their tab, their court bookings and their lessons.
Opponents are named in it, because a result is a fact about two players. Nothing else about anybody else is in it.
Getting to it from where you are
The buttons are on the screens too, and they give you the same files.
- The member list has a Download button of its own.
- The Money screen downloads the year you are looking at.
- The courts history downloads the range on screen.
- The Coaching screen downloads the period you have picked.
Archiving a season downloads every result first, without being asked.
When the whole league stops taking scores
Sometimes the whole league stops taking changes rather than one box. There are two reasons, and the bar at the top says which one it is.
- A trial that ran out without a confirmed email. Confirm it and the league reopens as One Box straight away. Nothing is deleted while you wait: the league is only closed to new scores until you do.
- A hold we have put on the club. Get in touch and we will tell you why.
In both cases everything is still readable and every download still works. That is the point of them.
Where it lives
Your club has a database of its own, pinned to the EU, holding nothing but your league. It is not a row in a shared table alongside other clubs, so there is no query that reaches from one club to another. Deleting your league deletes that database.
What we collect and how long we keep it is in the privacy policy. The terms cover the rest.