When you cannot sign in

Nearly always a link or a code has run out. Nothing you have done is lost.

Your player link has stopped workingThis link isn’t live

Ask whoever runs your box for the current link, or sign in with your email instead.

A new link stops the old one that day, and a link ends with its season.

The code never arrived

Look in your spam or junk folder. Most of them are there.

Still nothing? Ask the club which address they have for you. What they check.

The code is turned downThat code is not right, or it has expired. Ask for a new one.

Ask for a fresh one and use the newest email. A code lasts a few minutes.

Wrong tries kill a code, and asking often makes you wait. Neither is a ban.

It says you are not linked to a playerYour sign-in is not linked to a player yet. Ask whoever runs the league to say who you play as.

Your sign-in works. Whoever runs the league says who you play as, in a moment.

It keeps signing you out on an iPhone

Put it on your home screen first, then sign in. Putting it on your phone takes fifteen seconds.

Safari throws away a sign-in made in a tab. It keeps one made in an installed app.

Go to clayside.appOn any phone or computer.
Sign in to your clubAt the foot of the page.
Forgotten your club's address?Type the email you set the club up with. We email you every club on it.

Play in a box? The link is in your group chat.

Under 18

Email sign-in is not open to you. Your club link works as it always has.

Sign-in removed

Whoever runs the league has to invite you again.

Still stuck

Tell us and a person will answer.

Why can’t I sign in?