Members play more
A box gives everybody five or six matches to arrange this month, against people of their own standard, and a ladder always has somebody to challenge.
Compared with LTA ClubSpark
Clayside is club management software for racket clubs: your competitions, your teams, your members and their subs on one record, for a flat fee and no cut of anything you collect. LTA ClubSpark is free software that takes a cut of every payment. If you are weighing up a ClubSpark alternative, this is what each one can and cannot do, and what each really costs.
No card, no password · Competitions free for ever up to 15 members
By Daniel Byrne, who builds Clayside · ClubSpark facts checked on · Sources
Side by side
YesPartly, by hand, or at extra costNo
| The job | LTA ClubSpark | Clayside |
|---|---|---|
| Members and money | ||
| What the software costs | Yes: Free to an LTA-registered venue[1] | Yes: Free for ever for competitions, up to 15 members. The whole club is £265 a year, or £550 with the website |
| Its cut of what members pay you | No: 1.4% + 5p on a card payment, 0.8% on a Direct Debit with no cap, on top of Stripe's or GoCardless's own fee[1] | Yes: Nothing. GoCardless's own fee on a Direct Debit, and nothing at all on a bank transfer or cash |
| Membership register, categories and families | Yes: Yes | Yes: Yes, on the Club plan. Your own categories, and households with one payer |
| Renewing for next year | Partly: An admin copies last year's package and imports the members into it. They arrive "Not Paid / Pending"[3] | Yes: Everybody renews unless they say they are not coming back, on a link of their own |
| Direct Debit that carries on each year | Yes: Yes, for members already paying by Direct Debit[16] | Yes: Yes, into your club's own GoCardless account (early access while our partner application is approved) |
| Card payments | Yes: Yes, through Stripe[1] | No: Not yet. Direct Debit, bank transfer and cash |
| Merging two records for one person | Partly: Two at a time, and it cannot be undone[5] | Yes: Shows what moves before it moves, and it cannot be undone. Likely duplicates are flagged before renewals go out |
| Spotting juniors who have turned 18 | No: The member hits an error at renewal and contacts you. You move them by hand[4] | Yes: Worked out from the date of birth, and listed for you before the year's subscriptions go out |
| Juniors with a sign-in of their own | No: No. A junior's emails go to the parent's address[7] | Yes: From 13, while the parent keeps acting for them and gets the receipts |
| Figures for the AGM | Partly: Member and booking lists to export and count yourself | Yes: Counted for you, year by year: members, who came back, who played, the money, where new members came from |
| Competitions | ||
| Box leagues with promotion and relegation | No: No. The LTA's Box League Manager is a separate free tool with its own sign-in[14] | Yes: Players enter scores, the opponent confirms, the table updates, and moves are drafted from the final standings |
| All-year club ladders | No: No | Yes: Rated, for singles, doubles or rotating partners |
| Club championships | Partly: Takes entries and fees. The draw is not made in ClubSpark[8] | Yes: Draws, seeds and byes as the LTA publishes them, a plate, groups into a knockout, and an order of play |
| Club nights | No: No | Yes: Americano, mexicano or fixed pairs, dealt round by round and scored at the desk |
| A playing level for every member | Partly: World Tennis Number comes from LTA competitions, not from club play[14] | Yes: One club level from every box, ladder, championship and club night. It does not feed WTN |
| Teams | ||
| Asking who can play, and picking the side | No: No | Yes: A month of availability in one ask, answered with one tap, then fill the side from the yeses |
| Courts and coaching | ||
| Members booking courts | Yes: Yes | Yes: Yes, on the Club plan. A double booking cannot happen |
| Visitors booking and paying | Yes: Yes | No: No. No money is taken for a court |
| Gate entry and floodlights tied to bookings | Partly: SmartAccess, at extra cost: about £4,500 a gate, plus about £380 a year maintenance and £156 + VAT a year for the service. Floodlights need Premium, about £6,100 a gate plus about £700 a year[20] | No: No |
| A court booking that knows which match it is for | No: No | Yes: Agree a time, book the court, and the booking names the fixture and who is playing |
| Coaching | Yes: Courses, camps and sessions, paid online | Partly: Lessons, blocks and groups with your coaches. No camps, and no money moves through it |
| Website | ||
| A club website | Yes: Yes, at a clubspark.lta.org.uk address. Your own domain is £99 a year more[10] | Yes: On Club and website, at yourclub.clayside.app. No custom domain |
| The website keeps itself up to date | Partly: Booking, membership and coaching pages are live. The home page is edited by hand, and there are no tables or results to show[9] | Yes: Prices, free courts, what is on and how to join, all read from the club |
| Data and help | ||
| Where your members' data is kept | Yes: Microsoft Azure, "generally" in the EEA. ISO 27001 certified[13] | Yes: A database of your club's own, held in the EU |
| Apps | Yes: Booker app. A branded club app is a new add-on, price on request | Partly: Installs to the home screen from the browser and opens with no signal. Not in the app stores |
| Support | Yes: Live chat 10am to 4pm and email 9am to 5pm on weekdays, over 300 help articles[12] | Yes: Ask in the app and a person answers by email: the person who builds it |
The money
"Free to LTA-registered venues" is true of the software. ClubSpark makes its money a different way: a transaction fee on every payment that goes through it.[1] ClubSpark calls it a platform fee, and your club's Stripe dashboard lists it under Platform Fees.[17]
| How the member pays | The payment company takes | ClubSpark takes |
|---|---|---|
| Card: subs, court bookings, courses, events | Stripe 1.5% + 20p | 1.4% + 5p |
| Card, in monthly instalments | Stripe 1.5% + 20p, plus 0.5% | 1.4% + 5p on every instalment |
| Direct Debit (memberships only) | GoCardless 1% + 20p + VAT, capped at £4 | 0.8%, with no cap |
| A refund | GoCardless charges | Nothing |
In ClubSpark's own words, "the fees will be deducted from the player's/ member's payment at source". The member pays the full price and the club receives it minus the fees.
GoCardless stops charging at £4 a payment. ClubSpark's 0.8% does not stop: on a £400 family membership it is £3.20.
On a £6 guest fee paid by card, about 42p goes in fees, which is 7% of the payment. On a £15 court booking it is about 69p.
The payment companyClubSpark's cut
So the real choice is not free against paid. It is a percentage that rises with every new member and every price rise, against a fixed price that does not. A club collecting £40,000 a year in subs online pays ClubSpark £320 if every member pays by Direct Debit, or £560 plus 5p a payment if they all pay by card, every year.
Clayside takes none of it. On the Club plan, members pay by Direct Debit straight into your club's own GoCardless account, so the only deduction is GoCardless's own fee. A member who pays by bank transfer or in cash costs nothing at all. Direct Debit is in early access while our partner application is approved.
Your numbers
Put your own members and prices in. It counts membership subscriptions only, so ClubSpark's cut of court bookings, courses and events would come on top.
Change a number to see your club's year.
ClubSpark's software is free at an LTA-registered venue, so its whole cost here is its cut and the payment companies' fees. A member who pays by card on ClubSpark is counted as paying by Direct Debit on Clayside, because Clayside does not take cards. Direct Debit on Clayside is in early access.
Membership
The membership year is where a volunteer's evenings go. These are the three jobs that take longest, on each.
LTA ClubSpark
To renew a fixed-date membership, an admin copies last year's package, puts its dates right by hand, imports last year's members into it and sends payment requests. Imported members arrive as "Not Paid / Pending", and anyone still unpaid when the grace period ends lapses and cannot book.[3] A member already paying by Direct Debit can renew automatically.[16] Everyone else pays again from scratch.
Clayside
Everybody renews unless they say they are not coming back. Each member gets a renewal link of their own, with their category carried over and their household renewing together, and last year's Direct Debit collects again. Before a single notice goes out, the renewal check lists who has no email address, who is on a junior membership but is not a junior any more, whose Direct Debit has stopped, and who looks like the same person twice. You still press each step, so nothing goes out by surprise, but you only deal with the exceptions.
LTA ClubSpark
Merges two contacts at a time, and a merge cannot be undone.[5] Duplicates keep arriving, because a member can sign in through more than one LTA, ClubSpark, Google or Microsoft account, each with a record of its own. A junior's LTA account can end up merged with a parent's login, and the parent then has to ask the LTA to separate them.[6]
Clayside
There is no LTA sign-in to tangle. A member signs in with a code sent to their own email, so one person stays one record. A likely duplicate is flagged on the renewal check, and the merge shows you what moves before it moves: matches, ladder places, draws and tags.
LTA ClubSpark
A junior who has outgrown their age band gets an error when they try to renew and has to contact you. You move them across with Move Member, make them their own main contact, and usually invite them to register.[4] A junior has no sign-in of their own: their emails go to the parent.[7]
Clayside
Junior or adult is worked out from the date of birth every time it is read, so nothing has to run on a birthday. Before you issue the year's subscriptions, Home lists everybody on a junior membership who is not a junior any more, and the register marks who has just turned 18. You pick their new membership, and nobody finds out at the checkout. From 13, a junior can sign in to see their own matches, while their parent keeps acting for them and still gets the receipts.
For the AGM
Every year somebody spends the week before the AGM with the members list, the bank statement and last year's list side by side, trying to say how the club did. In LTA ClubSpark you export the member and booking lists and count them yourself.
In Clayside, the Stats screen counts it for you from your own register and subscriptions, every year, in seven sections:
Competitions
LTA ClubSpark
Its Events module takes the entries, the fee and a capacity limit for a club competition. The draw is not made in ClubSpark.[8] It has no box leagues, no ladders and no club nights.
The LTA offers Box League Manager, a separate free tool with its own sign-in, and its results count towards a player's World Tennis Number.[14] If WTN matters to your players, that is a real reason to use it. Clayside cannot feed WTN.
Clayside
Why it matters
A member with a match next Tuesday has a reason to come down on Tuesday. That is most of the argument, and the rest follows from it.
A box gives everybody five or six matches to arrange this month, against people of their own standard, and a ladder always has somebody to challenge.
A ladder runs all year, so the winter is not a gap in which people quietly decide not to renew. Somebody halfway up a ladder in March renews in April.
In their first month a new member plays five or six people they had never met, rather than waiting to be asked. A club night pairs people up as it goes, so you can turn up on your own.
A stranger looking at your website sees what is on, how to enter and what it costs to join, all from the same place.
At the AGM, the Stats screen shows how many members played a match each year, so the committee can watch the programme grow. If you are happy on LTA ClubSpark for everything else, keep it and add the competitions for nothing.
One system
Most clubs run four or five things that do not talk to each other: a booking system, a spreadsheet for the box league, a poll for the team, and a website somebody updates when they remember. Every handover between them is a job for a volunteer, and every one is a place for the members list to drift out of date. Clubs feel it. When Maidenhead LTC moved its members onto ClubSpark, the first reason it gave was to "reduce the number of logins and systems members need to use".[21] Even then, its competitions have to live somewhere else.
One member recordwho they are, what they pay, what they play, where they are booked
Two players in the same box need to play. One of them taps Suggest times and picks a few. The times on offer are ones the court sheet says are free, so when the other player says yes, there is a court to book. Book it, and the booking names the match and who is playing. The fixture, the court sheet and both players' Home screens all show the same court. No phone numbers change hands, and nobody types the match into a second system.
If the two of you later move the match to a different time, the court booking does not move with it. Clayside asks whether to release the old court rather than guessing.
Teams
LTA ClubSpark has no way for a captain to ask who is free or to pick a team, so captains run it on WhatsApp polls, shared documents and separate apps.
In Clayside you paste the fixture list in once. You ask everyone for a month of availability in one go, and they answer yes, no or maybe with one tap, straight from the email. You see the answers in a grid, fill the side from the strongest yeses, hold a court for a home fixture and send a reminder. Players see "You are playing" on their Home screen, with the meeting time. How team selection works.
Privacy
To be fair to ClubSpark: it is hosted on Microsoft Azure, its privacy policy says data is "generally stored within the EEA",[13] and it holds ISO 27001 certification, which Clayside does not.
Support
ClubSpark offers live chat on weekdays from 10am to 4pm, email from 9am to 5pm, over 300 help articles, webinars, a Facebook group and a portal where clubs vote on features. There is no phone line.[12]
In Clayside, Ask Clayside support in the app reaches a person, and the reply comes by email with a reference number. The person answering is the person who builds it, so when your club needs something Clayside does not do, you are having a conversation rather than casting a vote. Features clubs have asked for have been built and shipped, and the club that asked heard first.
What people say
Most public feedback is about the Booker app, which members and the public both use to book courts, council park courts included. So plenty of reviewers are pay-and-play players rather than club committees. These were read on .
The star ratings are high. The written reviews are harsher: about half of the most recent written reviews on both stores give one star. Booking a court is rarely the problem. These are the areas that come up again and again, in reviews and in clubs' own help pages.
One person, several accounts, and a membership that only follows one of them. Much of it dates from the switch to LTA sign-in, and clubs now write their own help pages about it.
"This occurs because you have more than one clubspark account. It is possible to have multiple accounts created directly through Clubspark or using LTA, Microsoft log-ins etc."Bowdon Bowling and LTC, renewal guide, 2026
"Unless the log in is the same, this will not have membership assigned to it and therefore courts costs will still apply."Tennis in the Park Cheltenham, membership FAQ, 2026
"It is possible to have multiple Clubspark accounts with the same email address. Just log out each time."Hambleden Tennis Club, membership FAQ, 2026
"I belong to 2 different clubs and the app refuses to let me swap between the 2 as the LTA have created 2 different accounts despite me being only 1 person."Google Play review, 8 September 2025
Members who expected their membership to roll on, and found it had not.
"If you do nothing the direct debit is automatically cancelled."Tennis in the Park Cheltenham, membership FAQ, 2026
"Court bookings seem to work fine, but the membership side has lots of problems."Capterra reviewer, 2020
Parents paying for several family members, then struggling to book for the right one.
"Doesn't support a child account."Apple review titled "Can't book my son into things", 21 August 2026
"When you pay multiple subscriptions for your family members you are not able to select which family member is going to the court."Apple review, 28 July 2024
Sessions that drop, bookings that say they failed after taking payment, and an iPhone app that lags the website.
"Always happy to take my money, however very often will tell me that the booking hasn't worked, despite taking my money!"Apple review, 27 March 2025
"The app will lose your Auth session if you don't use it for a few days, meaning you can still see existing bookings and check availability of courts, but are unable to book with no details/errors."Google Play review, 7 March 2025
"I'm shocked that the Apple app is so much worse compared to the website and the google play store version."Apple review, 12 May 2026
Being passed between ClubSpark and the LTA, and a volunteer's evenings going on the software.
"Though I asked clubspark for assistance, they asked me to get in touch with the LTA (they are not helping at all)."Apple review, 31 July 2023
"I spend more time sorting issues with the software than any other part of my volunteer role at the club."Capterra reviewer, about 2021
The fee is taken from the club's payout rather than added for the member, so members rarely see it. Treasurers do.
"They say it's free but it's not, you pay transaction fees."Capterra reviewer, about 2021
Booking a court is quick, it costs a small club nothing to start, and it takes membership fees.
"Easy process, fast, and linked to ApplePay is a great time saver. Good job."Apple review, 24 September 2026
"It's free and I think it's great for smaller clubs."Karl Stowell, Sutton Tennis and Squash Club, Tennis Coach Blog, 2020
"The major bug with the system not keeping you logged in has now been resolved."Google Play review, 28 March 2026
"It has been useful for taking membership fees."Capterra reviewer, about 2021
Clubs have moved both ways. Sutton Tennis and Squash Club moved its membership off ClubSpark in 2020, saying it did not suit a bigger club as well. Maidenhead LTC moved onto it, to cut down the number of systems its members use. Capterra has only two reviews, both several years old, so we have not leaned on its score.
Being fair
Stay on LTA ClubSpark, or keep it alongside Clayside, if any of these matter to your club:
Plenty of clubs will do both: keep LTA ClubSpark for court booking, and run the box leagues, ladders and championships on Clayside. The two need nothing from each other, and the competitions cost nothing.
Moving across
Moving is simple, and you do not do it on your own.
Ask in the app and the person who builds Clayside will help you with your file, whatever state it is in. If you would rather it was done for you, managed setup moves your club across for you: it is on the pricing page.
Your data comes back out whenever you like, too. One Everything workbook holds the members, results, subscriptions, court bookings and lessons.
Questions
The software is free to LTA-registered venues and LTA Accredited coaches. The payments are not. ClubSpark takes a fee from each online payment: 1.4% + 5p on a card payment and 0.8% on a Direct Debit, with no cap, on top of Stripe's or GoCardless's own fee. The fee comes out of what your club receives. Gate and floodlight control costs extra, and a club that is not LTA-registered pays a monthly plan as well.
From ClubSpark's own help centre: by card, Stripe takes 1.5% + 20p and ClubSpark takes 1.4% + 5p. By Direct Debit, GoCardless takes 1% + 20p plus VAT, capped at £4, and ClubSpark takes 0.8% with no cap. ClubSpark takes nothing on a refund. Your club's Stripe dashboard lists ClubSpark's share as Platform Fees.
No. ClubSpark's Events module takes entries for a club competition, and the draw is not made in ClubSpark. It has no box leagues and no ladders. The LTA's Box League Manager is a separate free tool with its own sign-in, and its results count towards World Tennis Number.
Yes. The LTA's own guide puts a SmartAccess gate at about £4,500, plus about £380 a year for maintenance and £156 + VAT a year for the access service. That version cannot run floodlights. The Premium gate that can is about £6,100, plus about £700 a year. The LTA calls these prices indicative, and they vary by venue.
For most clubs, yes. The Club plan keeps the register, collects subs by Direct Debit into your own account (in early access while our partner application is approved), holds the court sheet, books lessons, runs your team sheets and counts your AGM figures, and the competitions run on top. It does not let visitors book and pay for a court, take card payments, or open gates and switch on floodlights. If you need any of those, keep ClubSpark for them.
No. The competitions need nothing from ClubSpark, so you can run your box leagues, ladders and championships on Clayside and leave everything else where it is. Up to 15 members, that costs nothing, for ever.
Not hard. Export them as a spreadsheet and drop it into the import. The columns are matched for you, people already on your register are recognised, you see what will happen before it happens, and the whole import can be undone in one press. Ask in the app and a person will help you with the file, or pay once for managed setup and it is done for you.
It is free, it is the LTA's own, and its results count towards a player's World Tennis Number, which Clayside cannot do. It holds no ladders, club nights, membership or court sheet, and it sits behind a separate sign-in from ClubSpark.
Sources
Everything above about LTA ClubSpark was read on , on these pages:
Fees change: the rates above are what ClubSpark's own support site published on the date at the top of this page, and your club's own Stripe dashboard and GoCardless statement are the things to check them against. The SmartAccess prices are the LTA's, which it calls indicative.
Product and company names on this page belong to their owners. Clayside is not affiliated with, endorsed by or connected to any of them. We check these pages three times a year. If we have got something wrong about your product, tell us and we will fix it.
Have a look
Start with the box league, because it needs nothing from anywhere else. Free for ever up to 15 members, with no card at any point.
Your club has its own address. Open it and sign in there with your email. There's no password.
If you set the club up, tell us and we'll look it up.
Play in a box? Tap the link in your group chat, or ask whoever runs your league. Still can't get in?